Reduce Costly Support Calls with Self-Service!

Cayosoft Administrator Password Self-Services will likely pay for itself over the first year of operation. By eliminating user down time and costly calls to the help desk.

Resetting forgotten logon passwords – is a common problem for users that frequently results in a costly call for the help desk. Self-Service password reset empowers users to reset their own passwords without unproductive down-time (avg 20 minutes) or cost cost of  help desk call (avg. $20-$70 each).

Web-based change password – Users are mobile, so your self-service solution should work where your users do without installing a bunch of applications. Cayosoft Administrator self-service can be installed either on-premises or in the cloud.

Integrated with Office 365 DirSync & ADFS – Office 365 owners often use DirSync and ADFS to synchronize and simplify access to Office 365. Cayosoft Administrator is purpose built for these scenarios and does not require additional sync engines, extra SQL databases or complex scripting.

No GINA Required – Others put your systems at risk (and probably your job) by promoting the use of CTRL+ALT+DEL GINA extensions. Experts know that modifying the GINA can and will most likely lead to the GINA “STOP 0xC000021A” error-blue-screen across your Windows clients.

Resetting forgotten passwords is as easy as 1-2-3

Get users started with a friendly invite

Self-Service Features Admins Love

Change Password

• Password Expiration Notification to users
• Adjustable time window for notification
• Link directs them to secure web portal
• Simple user sign-in and password change
• Perfect for newly provisioned Active Directory use accounts

Forgot Password

• Web Based Self-Service Password Reset
• Automatic Account Unlock
• Secure User Identity Verification
• Use pre-defined or create custom questions
• Simple to configure Q & A Profile Policy
• Automatic Self-Service Enrollment Notification
• Enrollment captures Alternate E-mail and Mobile # for future 2 factor capabilities
• Self-Services Profile Encryption with AES & Private Seed

Simple and Secure

• 5 minute install on your Windows Server or Private Cloud
• Role based access to Self-Services
• No additional accounts or licenses required
• No 3^rd party storage or risk of data leakage

Real-time Visibility & Reporting

• Report: User Enrolled for Self-Service
• Report: User Not Enrolled for Self-Service
• Real-time or Scheduled Reports
• Up to the minute visibility
• E-mail, HTML or CSV Output

Hybrid & Mobile Ready

• Compatible with Azure AD Connect
  and  Microsoft DirSync
• Works with Windows, MAC, Android
• Compatible with most Tables & Mobile Devices, no extra app to distribute or install.