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Use the 24×7 Cayosoft Help Center for fast answers to common questions. Register here for the Help Center.

25 Day Trial Mode & Paid Subscription Customer Support Support is available weekdays from 9 am to 7 pm EST excluding U.S. holidays.  Before opening a support case please register here.

Community Support is FREE for all Freeware, Trial, and Paid Subscription customers. 

Download the Cayosoft Support Guide Here

Premier Support*

Premier support is available from Monday – Friday from 9:00 am to 7:00 pm EST excluding U.S. holidays.

Both Phone Support & Online Case Based Support

Access to upgrades and patches

Response within 3-6 hours

 

Standard Support*

Standard support is available from Monday – Friday from 9:00 am to 7:00 pm EST excluding U.S. holidays.

Online Case Based Support Only

Access to upgrades and patches

Response within 12 hours

*Other questions and issues will be handled at the discretion of the support manager.