Top Ten Shortcuts in Microsoft Teams

It’s happened to all of us. We’re in an important call and a group of coworkers decide to strike up a passionate conversation. We frantically reach for the mouse in an effort to find the mute button but can’t seem to get there quick enough. This is just one of the many situations we can encounter when working with and managing our communication platforms—Which is why we’ve compiled a list of the top 10 shortcuts in Microsoft Teams so you can quickly and efficiently avoid these situations and provide quicker avenues to the daily use of the platform.


  • The shortcuts in this topic refer to the US keyboard layout. Keys for other layouts might not correspond exactly to the keys on a US keyboard.
  • If a shortcut requires pressing two or more keys at the same time, this topic separates the keys with a plus sign (+). If you have to press one key immediately after another, the keys are separated by a comma (,).
  • You can open a list of keyboard shortcuts in the Microsoft Teams on Mac app. Press Command+E to move the focus to the search field at the top of the screen, type /keys, and press Return. To close the list, press Esc.

Top 10 Keyboard shortcuts for Microsoft Teams


To do this In the Desktop app, press In the Web app, press
Open Chat Ctrl+2 Ctrl+Shift+2
Open Teams Ctrl+3 Ctrl+Shift+3
Open Meetings Ctrl+4 Ctrl+Shift+4
Accept video call Ctrl+Shift+A Ctrl+Shift+A
Accept audio call Ctrl+Shift+S Ctrl+Shift+S
Decline call Ctrl+Shift+D Ctrl+Shift+D
Toggle mute Ctrl+Shift+M Ctrl+Shift+M
Toggle video Ctrl+Shift+O No shortcut
Show commands Ctrl+Slash (/) Ctrl+Slash (/)
Start a new chat Ctrl+N Alt+N



To do this Mac Web
Open Chat Command+2 Command+Shift+2
Open Teams Command+3 Command+Shift+3
Open Meetings Command+4 Command+Shift+4
Accept video call Command+Shift+A Command+Shift+A
Accept audio call Command+Shift+S Command+Shift+S
Decline call Command+Shift+D Command+Shift+D
Toggle mute Command+Shift+M Command+Shift+M
Toggle video Command+Shift+O No shortcut
Show commands Command+Slash (/) Command+Slash (/)
Start new chat Command+N Option+N


Why use shortcuts for Microsoft Teams

If you’re using Microsoft Teams on a daily basis, then keyboard shortcuts are going to be a huge time-saver for you. Understanding how to use Microsoft Teams is a good start, but mastering shortcuts will help increase productivity as you navigate to your most used Teams features.

View our on-demand webinar, Gaining Control Over Your Microsoft Teams Management.

Check out our Microsoft Teams Management Tools or contact an expert today.

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