Senior Solutions Engineer
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Summary:
Cayosoft, Inc. is a globally independent, rapidly growing company that delivers exciting and innovative products that help organizations manage their Microsoft infrastructure with our Hybrid Technology. Headquartered in Columbus, OH, one of the fastest growing technology hubs in the United States, we have a competitive product advantage with a great vision for the future.
We are seeking a highly motivated, articulate, energetic and positive individual to join our Technical Services Team as a Senior Solutions Engineer. In this position you will be integral in the sales cycle as the subject matter expert of Cayosoft’s solutions and conveying the technical and business value to customers and prospects. You must have the ability and experience to engage professionally, manage processes, and support Sales Team while embracing a highly dynamic and rapidly growing environment.
Responsibilities:
- Demonstrate subject matter expertise to your team by applying Cayosoft solutions and concepts to Microsoft Active Directory and Azure/EntraID platforms.
- Accountable to deliver and exceed delivery goals partnering with the Sales Team
- Assume the role of technical expert and consultant to develop and propose solutions that meet the technology and business requirements of customers.
- Gain an expert understanding of the product solutions offered by Cayosoft to begin adding value to the sales team, pre-sales, support and R&D
- Work effectively within customer organizations by building stronger enterprise relationships from C level to technical team.
- Provide expertise and forward-thinking strategies to other teams to include, architects, development, sales, product management, marketing, etc.
- Participate in webinars, online communities, and internal conversations to provide though leadership around Cayosoft products.
- Acquire thorough understanding of customers’ business and technical needs and/or issues in order to develop a compelling story that clearly articulates how Cayosoft solves the customer’s specific business and technical challenges.
- Develop detailed action plans, POC documents, and knowledge dissemination videos specific to customer needs.
- Provide remote and onsite facilitation Proof of Concepts
- Responsible for evangelizing, and positioning Cayosoft’s product offering
- Act as technical advisor to internal team
Requirements:
- Strong presentation skills and the ability to work with internal teams, prospects, and customers for mutual success.
- 5 yrs. + technical field background experience and strong skill sets with the following Microsoft infrastructure technologies:
- Microsoft Active Directory (2003, 2012, 2016, 2019, 2022)
- Office365 and Azure AD
- Microsoft Exchange
- SharePoint and Microsoft Teams knowledge
- Understanding of AD Forest Recovery basics
- Windows Server (configuration, administration of Microsoft infrastructure components such as Group Policy, DNS, DHCP, etc.)
- 5 years+ of enterprise IT solution design, implementation, delivery and/or operations.
- 5 years+ software pre-sales leadership experience, focused on Microsoft technologies.
- Understanding of Identity Management basics
- PowerShell scripting experience.
- Strong consultative technical presentation skills are a must.
- Experience with technical writing is desirable.
- Salesforce basics
Additional Details:
- Classification: Exempt
- Reports to: SVP, Technical Operations
- Travel: 15-30%
- Compensation: Commensurate with Experience
Cayosoft, Inc. is dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. Cayosoft, Inc. strives to foster an environment where our employees feel respected, valued, and empowered.
To apply for this position, email your resume directly to hr@cayosoft.com.
