Using Cayosoft Self-Service 3.x

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Using Cayosoft Administrator Self-Service

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█ Working with My AD Users

Reset a User’s Password

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Reset Password
  5. Under Password, choose to use the system generated password or click Type Password to enter a new password.
  6. Under Email notification, choose not to send the password or click Send to, to enter a new email address of someone who will receive a copy of the user’s new password by e-mail.
  7. Check User must change password at next logon to force the user to change the password
  8. Check unlock account if the account is in the locked out state
  9. Enter a comment that will be recorded in the operational history log
  10. Click Reset Password.
  11. After the confirmation is displayed, click Close

Add a user to a group

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Add to a group
  5. In the Add to Group(s) dialog box, click +Add
  6. Enter the name of the group in the search field and click Search Objects
  7. Click the check mark to the left of the group’s name then click OK
  8. Enter a comment that will be recorded in the operational history log
  9. Click Add

Suspend a User

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Suspend
  5. Select the date the user will be suspended, or leave the default to suspend the user immediately
  6. Enter a comment that will be recorded in the operational history log
  7. Click Suspend

Undo-Suspend a User

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Undo Suspend
  5. Select the date the user will be un-suspended, or leave the default to un-suspend the user immediately
  6. Enter a comment that will be recorded in the operational history log
  7. Click Undo Suspend

View User Properties

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Properties

Set Expiration Date for a User

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Properties
  5. Click the Settings tab at the top
  6. Under the Account Expires section click End of
  7. Click the calendar icon and select an expiration date
  8. Click Update

Set or update a Job Title or Department for a User

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Properties
  5. Click the Organization tab at the top
  6. Type a Job Title or Department for the user
  7. Click Update

Set or update a Manager for a User

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Properties
  5. Click the Organization tab at the top
  6. Click Change to the right of the Manager field
  7. Enter the manager’s name in the search field and click Search Objects
  8. Click the check mark to the left of the manager’s name then click OK
  9. Click Update

Remove a User from a Group

  1. Click the My Organization Administrative Unit then click My AD Users
  2. Enter the name of the user in the search field and click Search Objects
  3. Click the check mark to the left of the user’s name
  4. On the Actions menu, click Properties
  5. Click the Member of tab at the top
  6. Click the check mark to the left of the group name(s) from which the user is to be removed then click Remove
  7. Click Update

█ Work with My Groupsdivider

Watch this video to get started quickly

Creating a New Distribution Group

  1. Click the Active Directory Administrative Unit then click AD Groups
  2. On the Actions menu, click new Distribution Group
  3. In the Group Name field, type the name of the new group.
    You may see a prefix such as DL- or SDL- already in the field that was specified by your administrators. If the prefix exists, add your group name to the right of the prefix.
  4. Chose the Group Scope and Group Type
  5. Set the Managed By attribute to the individual that will be responsible for the Group
  6. Click Create
  7. After the confirmation is displayed, click Close

Add or Remove a user from a group

  1. Click the My Organization Administrative Unit then click My AD Groups
  2. Enter the name of the group in the search field and click Search Objects
  3. Click the check mark to the left of the group’s name
  4. On the Actions menu, click Membership
  5. In the Add to Group(s) dialog box, click +Add
  6. Enter the name of the user(s) in the search field and click Search Objects
  7. Click the check mark to the left of the user’s name then click OK
  8. Click Add
  9. Click Update

Suspend a Group

  1. Click the My Organization Administrative Unit then click My AD Groups
  2. Enter the name of the Group in the search field and click Search Objects
  3. Click the check mark to the left of the Group’s name
  4. On the Actions menu, click Suspend Group
  5. Select the date the Group will be suspended, or leave the default to suspend the Group immediately
  6. Enter a comment that will be recorded in the operational history log
  7. Click Suspend

Undo-Suspend a Group

  1. Click the My Organization Administrative Unit then click My AD Groups
  2. Enter the name of the Group in the search field and click Search Objects
  3. Click the check mark to the left of the Group’s name
  4. On the Actions menu, click Undo Suspend Group
  5. Select the date the Group will be un-suspended, or leave the default to un-suspend the Group immediately
  6. Enter a comment that will be recorded in the operational history log
  7. Click Undo Suspend

View Group Properties

  1. Click the My Organization Administrative Unit then click My AD Groups
  2. Enter the name of the Group in the search field and click Search Objects
  3. Click the check mark to the left of the Group’s name
  4. On the Actions menu, click Properties

Disable a Group

Active Directory does not allow Groups to be disabled, but you can suspend a Group which effectively disables the group. See Suspend a Group earlier in this section

Set or update a Manager (Managed By) for a Group

  1. Click the the My Organization Administrative Unit then click My ADGroups
  2. Enter the name of the Group in the search field and click Search Objects
  3. Click the check mark to the left of the Group’s name
  4. On the Actions menu, click Properties
  5. Click the Managed By tab at the top
  6. Click Change to the right of the Managed By field
  7. Enter the manager’s name in the search field and click Search Objects
  8. Click the check mark to the left of the manager’s name then click OK
  9. Click Update

█ Work with Expiring Accountsdivider

Extending the Expiration Date of an Account

  1. Click the the My Organization Administrative Unit then click My AD Users (Expiring)
  2. Enter the name of the Group in the search field and click Search Objects
  3. Click the check mark to the left of the User’s name
  4. On the Actions menu, click Extend Expiration Date
  5. From the Extend Expiration Date drop-down, choose the number of days you wish to extend the account
  6. Click Update

 

 

 

 

 

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