The Problem: Account Lockout Notification Alerts. In today’s disconnected Hybrid IT environment, it is likely that users will fail to change the password on a mobile device, desktop application or they will simply forget their password. The resulting account lockout occurs leads to an increased support burden and lost user productivity. With an average help desk call costing $15 to $25 per call – costs add up quickly. Compounding the problem, mobile devices and rich clients often do not provide enough information for the user to realize that they are not authenticating correctly due to an account lockout. Account Lockout Notification Alerts solve this problem.
Solution: Account Lockout Notification Alerts
Account Lockout Notification Alert Features
Admin Assistant for Active Directory proactively sends Account Lockout Notification Alerts to your Administrator and Help Desk Staff when a user account lockout occurs so IT can proactively work to resolve the lockout. With Admin Assistant a lockout becomes an opportunity to demonstrate Help Desk responsiveness while reducing costs and reducing expensive user downtime. Admin Assistant continuously monitors for locked out user accounts then automatically sends the your administrators or help desk staff an email displaying the user’s information.
- Account Lockout Alerting is a 100% Free Feature of Admin Assistant No Purchase Necessary Download Today
- Administrative Email Alert when a lockout occurs
- Configurable notification messaging
- Configurable schedule to check for locked out accounts